Privacy policy

Privacy Policy

Last Updated: 12/6/2025

Axis Wild Expeditions LLC (“Axis Wild Expeditions,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, stored, and shared when you visit our website, submit forms, book a trip, make a payment, or sign up for our email communications.

1. Information We Collect

We collect personal and non-personal information through our website, booking process, and communications.

Personal Information You May Provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact details

  • Health or medical information voluntarily disclosed for trip safety

  • Payment information (processed securely through third-party providers)

Information Collected Automatically

  • IP address

  • Browser and device type

  • Pages visited and time spent on our site

  • General website analytics and traffic data

2. How We Collect Information

Your information may be collected through:

  • Contact forms and inquiry forms on our website

  • Trip registration and waiver forms

  • Newsletter sign-ups

  • Online payments through Stripe

  • Cookies and website analytics tools

  • Email communications

3. How We Use Your Information

We use your information to:

  • Process trip bookings and reservations

  • Communicate trip logistics, updates, and safety planning

  • Process payments securely

  • Maintain risk management and emergency preparedness

  • Respond to messages and inquiries

  • Send newsletters, announcements, and promotional updates

  • Improve our website, services, and customer experience

  • Meet legal, permit, insurance, and regulatory requirements

4. Squarespace Website & Forms

Our website is built and hosted on Squarespace. When you submit a form on our website, your information is securely stored within the Squarespace platform and accessible only to Axis Wild Expeditions. Squarespace maintains its own privacy and security standards.

5. Payments & Financial Information (Stripe)

All online payments are processed securely through Stripe. Axis Wild Expeditions does not store or have direct access to your full credit card or banking information. Stripe handles all payment data in compliance with PCI-DSS security standards.

6. Email Marketing & Communications

When you sign up for our newsletter or opt into communications:

  • Your email is stored securely within our email marketing platform (such as Squarespace Email Campaigns or Mailchimp).

  • We may send trip updates, seasonal announcements, trip openings, and promotional messages.

  • You may unsubscribe at any time using the link provided at the bottom of each email.

We never sell or rent your email address.

7. Sharing of Information

We do not sell your personal information. We may share your information only:

  • With trusted third-party service providers (website hosting, email marketing, booking software, payment processors)

  • When required by law, regulation, or legal process

  • In emergency situations involving your safety

  • To comply with permit requirements from public land agencies

All third-party partners are required to maintain strict confidentiality and security.

8. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to track site performance and visitor behavior. This data helps us:

  • Improve website functionality

  • Understand visitor trends

  • Improve content and usability

You may disable cookies through your browser settings at any time.

9. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we work only with reputable platforms that follow industry-standard data security practices.

10. Your Privacy Rights (California Privacy Rights)

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request corrections or deletion

  • Opt out of marketing communications

To make a request, contact:
axiswildexpeditions@gmail.com

11. Third-Party Links

Our website may contain links to third-party sites (such as social media platforms). We are not responsible for the privacy practices or content of those external websites.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Axis Wild Expeditions LLC
Email: axiswildexpeditions@gmail.com

Phone: (315) 731-0373